Have you ever wondered why some people become defensive or just shut down when you talk about agile? Based on neuroscience findings, the SCARF model elaborates on why people sometimes switch off and the triggers that cause them to go into fight or flight mode. The SCARF model can be very handy in our dynamic working environment.
The SCARF model was developed by David Rock. It’s based on key discoveries from neuroscience, and provides an insightful framework around what triggers people to become disengaged when dealing with others. Once understood, the SCARF model can be applied to many situations that are commonly faced by agilists, such as giving and receiving feedback.
In this lightning talk, I will go through how understanding the SCARF model can help you better engage with others.