Event Report: Root Cause Analysis and A3 thinking

The session started with an explanation of the 5 Whys, which Carlo likened to an annoying toddler. I had never thought of

December SUGSA event – Pecha Kucha

First of all, the fact that I am only blogging about last months event, a mere two hours from the start of

Event Report: World Cafe conversations

The coffee shop or cafe scene was set with mood-lighting and flowers on the tables; the only missing element was coffee, but

SGZA Presentations and videos

Below you will find the contacts for speakers, their presentations and where they exist, the videos. We will continue to add to