Andrea believes in adopting Agile ways of working to create a customer orientated business, motivated employees, and a healthy high-performance culture of continuous innovation. She has more than 2 decades of experience in developing lean and valuable solutions for multiple companies, more recently consulting as an Agile Coach to improve delivery. She is an enthusiastic volunteer working with other Agilists and people to grow and improve their processes and mindsets.
I am a people person at heart and this is how I started my Agile journey. Being part of the SUGSA community was such a huge stepping stone in getting me to where I am today. The friendships I have made and the support I was given by people in the SUGSA community still amazes me! I find my reason for being is helping others and I enjoy it everyday!
Charlotte (Charlie) Rawlinson
I’m a small-town girl, living in the big city with aspiring big city dreams. In 2018 I made the decision to switch career paths and moved over to working in the call centre as a Customer Service consultant/custodian. Within 2 years I was a senior/specialist in my role. During that time I discovered Scrum and I was smitten. My company was very supportive of the role transformation and helped me expand and grow. I still work for them but as a Scrum Master. I have been practicing Agile methodologies for over a year and it has been the most exciting year. Full of growth, friendships and learnings. I would not exchange it for the world.